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123av FAQ — Answers to All Your Questions

From registration and payments to bonuses, games, and account management — find answers to all your common questions on this single page. Search below or browse by category.

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Account & Registration

Signing up with 123av is straightforward. You'll need an active mobile number or email address, a unique username, and a strong password. Register to complete on the registration page proceed. Please note that only individuals aged 18 and above are eligible to create an account.

No. Under 123av's policy, each individual may only one account can be created. Creating multiple accounts using the same device, IP address, or identity may result in all accounts being permanently closed and any remaining balance being forfeited.

on the login page and click the "Forgot Password?" link. Enter your registered email or mobile number and a reset link will be sent to you. Click the link to set a new password. The reset link is valid for 30 minutes.

After registration, an OTP code will be sent to your mobile number or email. Enter the code within the specified time to verify your account. For large withdrawals, you may be asked to submit a copy of your national ID or passport.

To close your account, notify our support team by email. Make sure to withdraw any remaining balance before the account is closed. Responsible Gaming If you need a temporary break for any related reason, Responsible Gaming page for full details.
Deposits & Withdrawals

Currently at 123av, bKash, Nagad, Rocket, Bank Transfer, USDT, Bitcoin and several other payment methods are supported. Mobile Banking options are the fastest — funds are typically added to your account within 5 minutes.

Minimum Deposit ৳500 and minimum withdrawal ৳1,000. For cryptocurrency, the equivalent amount applies. The maximum limit per single withdrawal depends on your account's VIP level.

Mobile Banking (bKash/Nagad/Rocket) withdrawals typically 15 minutes to 2 hours within the processing window. Bank transfers may take 1–3 business days, while crypto withdrawals typically take 10–30 minutes depending on the network. Account verification may be required for your first withdrawal.

No, 123av does not charge any additional fees on deposits. However, your payment provider (such as bKash or your bank) may apply their own transfer charges. For withdrawals, a small processing fee may apply in certain circumstances.

If you have deposited to the wrong number, contact our support team immediately with the transaction ID and receipt. We will do our best to assist you. Using the correct payment gateway is always the safest way to deposit.
Bonuses & Promotions

Yes! After registering at 123av, your first deposit comes with an attractive Welcome Bonus await you. Bonus amounts and terms may change from time to time. For more details, Registration Page page or reach out to our support team.

Before withdrawing a bonus, Wagering Requirement must be met. Generally, you are required to wager 15–30x the bonus amount. For example, if you receive a ৳100 bonus, you must place ৳1,500–৳3,000 in bets before withdrawing. Each bonus has its own terms, so please read the details carefully before claiming.

Every day, Login logging in automatically adds the daily bonus to your account. Log in for 7 consecutive days and you'll receive a special weekly bonus. The bonus amount depends on your VIP level and your previous day's betting activity.

Yes, 123av has a referral program. Share your referral link — when a friend registers and makes their first deposit, you'll receive Referral Bonus available. Contact support for full terms and conditions.
Games & Casino

123av offers over 200 games, including slots, Live Casino (Baccarat, Blackjack, Roulette), Poker, Dragon Tiger, Teen Patti, and Andar Bahar. Popular Games page to view all available games. New games are added regularly.

Yes. All games on 123av Certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and cannot be manipulated by anyone. Our platform is licensed and regularly audited by third parties.

Jackpot page to browse available jackpot games. When you place a bet on any jackpot game while logged in, you are automatically entered into the jackpot pool. The more you bet on a progressive jackpot, the higher your chances of winning.

High Roller section is designed for players who prefer placing larger bets. It features high-limit tables, exclusive live rooms, and special cashback offers. VIP members also enjoy additional perks.
Sports Betting

123av offers betting on cricket, football, tennis, badminton, kabaddi, basketball, volleyball, and 20+ other sports. With Bangladeshi fans in mind, On cricket and football, receives special attention. Sports Events View all ongoing events on the page.

Live betting means placing bets in real time while a match is in progress. Odds change from moment to moment based on how the game is unfolding. On the Bet page go to the Live section, select a live match, and place your bet on your preferred market.

Betting Tips page, our expert team provides daily match analysis, statistics, and predicted outcomes. Keep in mind that betting tips are guidelines only — there is no guarantee of winning. Use your own judgment.
Security & Privacy

Yes. At 123av, SSL Encryption is used to keep all your information secure. We never share your password or payment details with any third party. For more information, please refer to our Privacy Policy Read more.

If you notice any unrecognized activity on your account, change your password immediately and notify our support team. 123av will never ask for your password via email or SMS — if you receive a message like this, it is a scam. Our official domain is 123av.im.

Yes. You can enable mobile OTP-based Two-Factor Authentication from Account Settings. Once enabled, a verification code will be sent to your mobile every time you log in. We strongly recommend keeping this feature active to protect your account.
Mobile App

On the App page, and download the Android or iOS version. On Android, download the APK file and enable "Unknown Sources" to install it. The App Store link is available for iOS. If you run into any issues during installation, please contact our On the App page, A step-by-step guide is available.

Yes, you can log in to both the app and website using the same account. Your balance, betting history, and bonuses are all synchronized across platforms. Logging in on multiple devices at the same time is also supported.

From the app's Settings menu Notifications section to turn notifications on or off as you prefer. You can also change 123av's notification permissions directly from your phone's system settings.

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Learn More About 123av FAQ

123av is one of Bangladesh's most popular online betting and casino platforms. Thousands of members enjoy Sports Betting, Live Casino, and slots games here every day. Our FAQ Page Designed to help both new and existing members quickly find answers to their common questions.

This FAQ page covers 50+ questions across 8 categories. Use the search box above to find any question you're looking for.

Joining 123av is quick and easy. Complete registration in just a few minutes and claim your welcome bonus. Our platform supports familiar mobile banking methods like bKash, Nagad, and Rocket, making deposits and withdrawals effortless. Full Bangla-language support is available for users in Bangladesh.

Live betting on cricket, football, and more is available in the Sports Betting section. Our Betting Tips section features daily match analysis. The Jackpot section gives you the chance to win big prizes every day, and the High Roller section offers exclusive perks for high-stakes players.

123av places the highest priority on member safety and responsible gaming. We believe gambling should be for entertainment, and you should never bet beyond your means. If you feel your gaming habits are getting out of control, please reach out to our Responsible Gaming Get help on the page.

If you can't find your answer in this FAQ, our 24/7 support team is always ready to help. Reach us via Live Chat or email at support@123av.im — we'll get back to you as quickly as possible.

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Support Team

If you don't find your answer here, our support team is always available to help.

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Why Choose 123av

Why Choose 123av

Trusted by millions of Bangladeshi players — offering what you won't find anywhere else.

100% Secure & Licensed
123av is a licensed and regulated platform. Your personal information and funds are kept secure through SSL encryption and regular audits.
Easy Bangladeshi Payments
Deposit in just 5 minutes using popular mobile banking methods including bKash, Nagad, and Rocket. Withdrawals are just as fast and hassle-free.
Daily Bonuses & Offers
From welcome bonuses to daily login bonuses, reload bonuses, and cashback — 123av has fresh offers for you every day.
Smart Mobile App
A fast and smooth app for Android and iOS. Place bets, play games, and follow live scores from anywhere.
24/7 Bangla Support
Get support in Bangla any time of the day or night. Issues are typically resolved within minutes via live chat or email.
Best Odds & Live Betting
Competitive odds on cricket, football, and all major events. Get real-time updates with live betting as the match unfolds.
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Join 123av today — don't wait

Join thousands of Bangladeshi players. Register for free, claim your welcome bonus, and start playing your favorite games or betting today.

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