123av Terms and Conditions — Please Read Carefully Before Use

123av (https://123av.im) is an online Sports Betting and casino platform serving users in Bangladesh and other countries. These Terms and Conditions ("Terms") constitute a legally binding agreement between 123av and its users.

By accessing, registering on, or using any service on the 123av platform, you acknowledge that you have read, understood, and agreed to these terms and conditions in full. If you do not agree with any part of these terms, please refrain from using 123av's services.

These terms and conditions are written in Bengali and tailored specifically for users in Bangladesh. In the event of any dispute, the original English version shall prevail.

To open an account and use 123av's services, the following conditions must be met:

• Age Requirement: You must be at least 18 years of age. Minors are not permitted to create an account.
• One Account: Only one account is allowed per person, household, or IP address.
• Accurate Information: You must provide complete, accurate, and up-to-date information at the time of registration.
• Identity Verification (KYC): 123av may request documents for identity verification, proof of address, and payment method verification at any time.
• Password Protection: It is the user's sole responsibility to keep their account password confidential.

After creating your account, you will need to verify your email address. Deposits and withdrawals will be restricted until verification is complete. 123av reserves the right to reject any registration application without providing a reason.

The following rules must be strictly followed when placing bets at 123av. These terms and conditions apply to all forms of betting — sports, live betting, casino, and e-sports.

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled.
• Odds Changes: The odds at the time the bet is placed will be considered final.
• Event Cancellation: If a match or event is cancelled, the stake for that bet will be refunded.
• Erroneous Odds: If incorrect odds are displayed due to a technical error, 123av reserves the right to void the affected bet.
• Match Fixing: If match-fixing or any irregularity is suspected, 123av may suspend the relevant bet.
• Maximum Payout: A maximum payout limit applies to single bets, which may vary by market.

For parlay or accumulator bets, the rules apply to each selection individually. If one selection is voided, the remaining selections will be calculated using the remaining odds.

The following terms and conditions apply to all deposits and withdrawals at 123av:

• Accepted Methods: bKash, Nagad, Rocket, and selected bank transfers.
• Minimum Deposit: ৳500 (may vary depending on payment method).
• Minimum Withdrawal: ৳500.
• Withdrawal Time: Processing is typically completed within 24 hours.
• Same Method: Withdrawals are generally processed via the same method used for the deposit.
• KYC Verification: Identity verification is mandatory before processing large withdrawals.

123av does not charge any fees on deposits. However, your payment provider may apply their own charges. Bonus balances cannot be withdrawn directly — a bonus must be fully wagered before it converts to real money.

123av offers a range of bonuses and promotional offers. Each bonus has its own terms and conditions, which must be read before claiming.

• Welcome Bonus: For new members only. Each member is eligible once.
• Wagering Requirement: To withdraw bonus funds, you must wager them a specified number of times (generally 10x–30x).
• Validity: Each bonus must be used within a specified time period. Any unused bonus will expire once the deadline has passed.
• Bonus Abuse: Attempting to exploit the bonus system may result in account termination.
• Bonus changes: 123av reserves the right to modify or cancel any bonus offer at any time.

Terms for free spins, cashback, and reload bonuses apply in the same manner. Promotional offers for special events are only valid within the specified timeframe.

The following activities are strictly prohibited on 123av and may result in account termination and legal action:

• Money Laundering or Illegal Financial Activity
• Use of bots, scripts, or automation software
• Betting based on match fixing or insider information
• Creating Multiple Accounts to Abuse Bonuses
• Stealing Another User's Information or Hacking
• Exploiting technical glitches or errors on the platform
• Betting on Behalf of Minors
• Using another person's payment method

123av reserves the right to close or suspend an account under the following circumstances:

• Violation of Terms and Conditions
• Providing false or incomplete information
• If proven to be a minor
• If suspicious financial transactions are detected
• Extended periods of inactivity (over 12 months)

Users may close their account at any time. Any remaining balance must be withdrawn before closure. Bonus balances will not be returned after an account is closed.

123av takes responsible gaming very seriously. Betting is for entertainment — not a solution to life's problems. We encourage all our members to bet in moderation and with full awareness.

• Deposit Limit: Daily, weekly, and monthly deposit limits can be set.
• Session Limit: You can set a limit on how long you bet in a single session.
• Time-Out: Breaks can be taken for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: A self-exclusion option is available for long-term breaks.

123av is committed to protecting the personal data of its users. Our Privacy Policy An integral part of these terms and conditions.

• Your personal information will never be sold to third parties.
• Your data may be processed for service improvement and legal compliance purposes.
• All data is secured with 256-bit SSL encryption.
• You have the right to request access to, correction of, or deletion of your personal data.

For any disputes or complaints, please contact our customer support first. We aim to resolve most issues within 72 hours.

• Step 1: Submit a complaint via live chat or email.
• Step 2: If the issue remains unresolved, please complete the formal complaint form.
• Step Three: If necessary, disputes may be escalated to international gaming authorities for resolution.

In disputes concerning bet outcomes, official scores and statistics will be considered final. Complaints must be submitted within 30 days of the relevant event.

123av reserves the right to modify these terms and conditions, in whole or in part, at any time. Users will be notified of significant changes via email or an on-platform notification.

• The effective date of any changes will be stated at the top of the page.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account.

For any questions or comments regarding these terms and conditions, please get in touch with us:

• Email: support@123av.im
• Live Chat: Live chat with us directly after logging into the platform
• Support Hours: 7 days a week, 24 hours a day

We are committed to providing the best possible service to our members. Responding to any issue promptly is our priority.